Packaging
Packaging and packaged products
EN
EPR · BDO · WEEE
Poland AR service
Authorized Representative in Poland
We help foreign sellers of electrical and electronic equipment verify whether they need an AR, formalise the appointment and manage Polish WEEE obligations from registration to reporting.
Check your obligationsOne partner. Every Polish EPR obligation.
Local representationWEEE · BDO · PolandEPR / BDO / POLAND
Does this apply to your business?
Foreign producers and distance sellers may need a representative established in Poland. We assess your sales model first and determine exactly what applies.
Batteries
Batteries and accumulators
WEEE
Electrical and electronic equipment
You may need an Authorized Representative if…
- your company is established outside Poland
- you sell directly to customers in Poland
- you place packaging, batteries or electronics on the Polish market
- Polish or EU rules require local representation
MARKETPLACE SELLERS
Selling on Allegro? You need an Authorized Representative
Allegro is Poland's largest marketplace. If you sell there from outside Poland — packaging, batteries or electronics — Polish EPR rules apply to you as well. As your Authorized Representative we register your obligations in BDO, coordinate recovery and reporting, and keep you compliant while you focus on sales.
- BDO registration without a Polish company
- Reports, fees and deadlines handled for you
- One contact person in your language
SERVICE COVERAGE
From requirement check to ongoing representation
Requirement assessment
We review establishment, customer type, product range and sales channels to determine whether an AR is required.
Written appointment
We prepare and coordinate the agreement defining the exact responsibilities delegated to the representative.
BDO and WEEE registration
We prepare the registration or update needed to reflect the producer and its Authorized Representative.
Recovery obligations
We coordinate collection, recovery and recycling arrangements with the relevant organisations.
Reporting and fees
We collect market data, prepare required reports and support fee and public-education settlements.
Authority communication
We maintain formal correspondence and a defensible record of completed obligations in Poland.
REPRESENTATION RULES
Who can be an authorized representative of your company?
The role of an authorized representative in Poland can be performed by natural persons, legal persons and organizational units without legal personality. The only statutory condition is having a registered office in Poland.
The only statutory condition: the entity you appoint must have its registered office in Poland.
Natural person
An individual whose registered office or place of residence is in Poland.
Legal person
A company or another entity with legal personality established in Poland.
Organizational unit
An organizational unit without legal personality that has its registered office in Poland.
A written agreement
To establish an authorized representative of your company in Poland, you conclude a written agreement with the selected entity. It defines the exact scope of duties delegated to the representative.
Duties performed through a recovery organization
Once the contract is signed, the representative you have chosen carries out your company’s duties through a recovery organization.
Otoneso – an authorized representative of your company in Poland
We offer the authorized representative service to all entrepreneurs introducing equipment to the Polish market. As an organization for the recovery of electrical and electronic equipment, we perform all the obligations of your company without any intermediaries. Our experts get acquainted with the specifics of your business, determine the type and status of the introducer’s duties, and then propose the best solution.
By concluding a contract directly with Otoneso, you can be sure that your company’s statutory obligations will be fulfilled reliably, on time and comprehensively.
On the road
Trade fairs across Europe
ABOUT OTONESO
A Poland-based team you deal with directly
Otoneso is a Polish compliance company. We support foreign producers, distance sellers and marketplaces with the environmental obligations that come with selling into Poland — from BDO registration through WEEE recovery to reporting and fees.
From the first call to the annual settlement you work with the same people: no ticket queues, no handovers to a call centre. We meet many of our clients at trade fairs across Europe, and we answer in English, German, Italian or Spanish.
- Established and represented in Poland
- One contact person for your whole case
- Deadlines, reports and documents tracked all year
01—04
A clear route to compliant sales in Poland
- 1
Sales-model review
We analyse where your company is established, what EEE you sell, through which channels and to whom.
- 2
AR requirement confirmation
We determine whether an Authorized Representative is required and define the delegated scope.
- 3
Appointment and registration
We formalise the written agreement and prepare the relevant BDO and WEEE registration steps.
- 4
Ongoing compliance
We coordinate reporting, recovery, fees and documentation throughout the year.
Already registered in BDO?
New EU requirements may affect foreign companies already registered in Poland. We can verify whether your registration and representation model remain sufficient.
Frequently asked questions
What is an authorized representative?
An authorized representative is an entity with its registered office or place of residence in Poland that is responsible for the performance of statutory obligations of manufacturers placing electrical and electronic equipment on the Polish market. It can be a natural person, an organizational unit without legal personality or a legal person, including an organization for the recovery of electrical and electronic equipment. The representative assumes responsibilities only with respect to equipment from the manufacturer with which it has concluded a written agreement — upon signing the contract, it takes over responsibility for the statutory duties.
Which product categories are covered?
The requirement may concern packaging, batteries and accumulators, and electrical or electronic equipment.
Who is obliged to appoint an authorized representative in Poland?
Companies that do not have their registered office in Poland but sell electrical and electronic equipment directly to Polish customers by means of distance communication (e.g. via sales platforms, their own online store or telesales). Companies that sell in a traditional way (brick-and-mortar stores, showrooms) may — but do not have to — appoint a representative. Companies that fail to comply may be fined from PLN 10,000 to PLN 100,000.
Since when is it mandatory to appoint an authorized representative in Poland?
The obligation was introduced by the Act of 11 September 2015 on waste electrical and electronic equipment, which came into force on 1 January 2016. Every company with its registered office in a Member State other than Poland that sells equipment to Polish customers by means of distance communication must appoint an authorized representative in Poland.
Who can act as an authorized representative of my company in Poland?
Under the WEEE Act, it can be a natural person, an organizational unit without legal personality or a legal person with its registered office in Poland, including an organization for the recovery of electrical and electronic equipment. Each manufacturer can freely choose any entity meeting these criteria, for example based on price, the scope of additional services or previous cooperation.
Who is a manufacturer within the meaning of the Act?
Not only the actual producer: also companies that import equipment, make intra-Community acquisitions of equipment or order equipment under their own brand. Under Article 4(11) of the Act, a producer is an entity established in an EU country other than Poland that manufactures, places on the market or resells equipment under its own name or trademark, supplies equipment from another country for first distribution on that market, or sells equipment by means of distance communication directly to households or other users. Entities established outside the EU that sell equipment to Polish customers by distance communication are also treated as producers.
I sell equipment to Poland via an online platform. Am I obliged to appoint an authorized representative?
Yes, if your company is a foreign entity and sells equipment directly to users by means of distance communication — including online platforms such as Allegro, eBay, AliExpress, Amazon or Temu.
I am not obliged to appoint an authorized representative. Can I still conclude an agreement?
Yes. If your company is based outside Poland and manufactures equipment in the EU under its own brand, introduces or resells equipment under its own brand, or imports or makes intra-Community acquisitions of equipment in another EU country — and this equipment goes to Poland — you have the right to appoint an authorized representative in Poland. This makes it easier for your business partners to meet their obligations and improves your company's image.
Can Otoneso help if we already have a BDO number?
Yes. We review your current registration and determine whether an Authorized Representative must be added.
What happens after we contact you?
We first review your company, products and sales model, then confirm the exact scope and next steps.
LET’S TALK
Check your obligations in Poland
Tell us briefly about your business. We will review your case and contact you with the next steps.
Get in touch
Reach out directly or use the form — our team will get back to you within one business day.